Delivery and Returns


Shipping is DPD Next Day.
Tracked Service - £2.99 for orders up to £29.99
Free for orders above £30  
Cut off for Next Day is 12 noon. 
UK Mainland ONLY, no delivery service to Channel Islands or Ireland.


If, for any reason, you are not happy with your purchase, in the first instance please email us: We will agree on a mutually acceptable solution to the issue. We will not pay return postage unless faulty or we have made a mistake.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 28 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to the address below.

Return Shipping
To return your product, you should mail your product to: 

Tikiri Toys, 72 Burners Lane, Kiln Farm, MILTON KEYNES, Bucks MK11 3HD 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.If there is a problem with any of our products or service, let us know by emailing us at: